Welcome To Our Help Center

FAQ Categories
Basic knowledge
Account Mgmt/Sales
Domain Quick Search
  
 
Search Our Help
Transfer domains
Entries


  • Click to exand this section Transfer a domain to EuroDNS

    1. In your EuroDNS account, go to My Domains > Transfers
    2. Enter the domain to transfer
    3. Click Initiate transfer
    4. Follow instructions to complete the transfer order

    Note for gTLDs (.biz, .com, .info, .mobi .net, .org, etc.):
    - Auth code is required. You can ask it your current registrar.
    - Domain must be unlocked. You can ask it to your current registrar.

    Note for ccTLDs (.de, .cn, .fr, .es, .us, etc.):
    - Auth code is required for some ccTLDs. You can ask it to your current registrar.
    - Additional information is required for some ccTLD, such as company registration number, trademark number, etc.

    View this entry and related video(s)
  • Click to exand this section Make an internal transfer

    An internal transfer describes a domain transfer between two EuroDNS accounts.

    1/ The losing account initiates the internal transfer:
    - In the EuroDNS account, go to My Domains > Manage my domains
    - Select the domains to transfer to the other EuroDNS account
    - In the section Domain management, select internal transfer and click on Apply
    - Enter the login of the gaining account
    - Click Transfer

    2/ The gaining account approves the internal transfer:
    - In the EuroDNS account, go to My Domains > Transfers
    - Click the tab Internal transfer
    - In the field Internal TransferIns, approve the internal transfer

    View this entry and related video(s)
  • Click to exand this section Obtain authorization code for my domain

    An authorization code is required for gTLDs (.biz, .com, .info, .mobi, .net, .org, etc.) and most ccTLDs (.at, .ch, .cn, .us, etc.) to initiate/validate domain transfers.

    If you wish to transfer your domain to EuroDNS, contact your current registrar in order to get the authorization code.

    If you wish to transfer your domain from EuroDNS to another registrar, follow the steps below:
    1. Log on to your EuroDNS account
    2. Go to item My domains > Manage my domains
    3. Click on the concerned domain
    4. In the field Transfer to another (located in the page bottom), click Registrar
    5. Click Confirm
    6. The auth code will be sent to the account email

    View this entry
  • Click to exand this section Unlock my domain

    1. Log on to your EuroDNS account,
    2. Go to My domains > Manage my domains
    3. Click on the domain to unlock
    4. Click Unlock on the page bottom

    Note: If you want to lock your domain again, contact our support.

    View this entry
  • Click to exand this section Make a bulk transfer

    1. In your EuroDNS account, go to My Domains > Transfers
    2. Click the tab Bulk registrar transfer
    3. Insert the domain names to transfer
    4. Select the contacts to apply
    5. Select the nameservers to apply
    6. Click Initiate bulk transfer
    7. Follow instructions to complete the transfer order

    Note for gTLDs (.biz, .com, .info, .mobi .net, .org, etc.):
    - Auth code is required. You can ask it your current registrar.
    - Domain must be unlocked. You can ask it to your current registrar.

    Note for ccTLDs (.de, .cn, .fr, .es, .us, etc.):
    - Auth code is required for some ccTLDs. You can ask it to your current registrar.
    - Additional information is required for some ccTLDs, such as company registration number, trademark number, etc.

    View this entry
  • Click to exand this section Transfer a domain from EuroDNS to another registrar

    To transfer your domain away, you need to contact your new registrar that will inform you about their procedure. Depending on the TLD, they might require you to unlock your domain and provide the authorization code. If so, you can process as described below:

    To get the authorization code (if required):
    1. Log on to your EuroDNS account
    2. Go to My domains > Manage my domains
    3. Click on the concerned domain
    4. In the field Transfer to another (on the page bottom), click Registrar
    5. Click Confirm
    6. The auth code will be sent to the account email

    To unlock the domain (if required):
    1. Log on to your EuroDNS account,
    2. Go to My domains > Manage my domains
    3. Click on the domain to unlock
    4. Click Unlock on the page bottom

    View this entry

How To Contact Us

  • Luxembourg: +352 26 37 25 200
  • Belgium: +32 (0)2 8881600
  • France: +33 (0)1 80801100
  • Germany: +49 180 5 527 223 200
  • USA: +1 2122023003
  • UK: +44 (0)20 70992129
  • Mexico: +52 55 11638887
  • Argentina: +54 11 59839448
  • Brazil: +55 61 37172118
  • Chile: +56 32 2768686
  • Australia: +61 2 80147283
  • Singapore: +65 3158 1134
  • Japan: +81 3 45209243
  • Bahrain: +973 16199135

EuroDNS Global Locations

Important: Please be informed that our Customer Care representatives are not
allowed to disclose confidential information over the phone. Should your inquiry
implies the provision of such sensitive information, we invite you
to log into your account and recourse to our secured contact form.